All screens and features have been designed to be as simple as possible. Clear labels and easily font size help the individual bidder.
Registration, deposits, file uploads etc have been designed with easy step by step wizard tools.
As the user completes the registration wizard, the W-9 form is automatically filled out and signed with an electronic signature.
All features such as uploading, raw data, file transfers, registration, detail certificate history, property information and maps are FREE and available to all bidders.
An optional feature. User may register once as a primary account and then can control any additional entities by registering them as subaccounts. The county controls the number of allowable subaccounts. All actions performed by the primary account are duplicated by the subaccount.The benefit of the subaccount feature is that a single user may easily administer to several accounts at one time. Actions such as deposits and bidding need only to be performed once.
In addition to Automated Clearing House (ACH) transfers, Realauction allows the county to accept additional methods of payment including wire transfers, cash and counter checks.
No charge on-site and online training classes and extended hours telephone support.
All features, functions and design elements are completely customizable for the county.
Help for all features and functions is always available on the navigation bar.
"Moving from a live auction to an online sale was a big change for our staff, as well as our tax lien buyers. The team from RealAuction was fabulous and took care of everything from creating the look and feel of the website, to designing specialized reports that would interface with our tax system, to providing training to our tax lien buyers. The support staff at RealAuction cannot be beat. I’m not sure they know the definition of the word ‘no’, or ‘it cannot be done’ neither of which is in their vocabulary."